Terms & Conditions

www.kolosales.com is one of the business websites owned and operated by ColorShield ID LLC, a U.S.-registered company. These terms govern the use of the website and the submission of sourcing requests.

1. Website Ownership

KOLOSALES.com is operated by ColorShield ID LLC, 254 Chapman Rd, Ste 208, Newark, DE 19702, United States.

2. Business Scope

The website is intended for B2B sourcing and procurement inquiries from qualified business buyers, primarily in the United States and Canada.

3. B2B Only Service

This service is not available to retail consumers. All requests are reviewed for commercial purpose, quantity, and project relevance before acceptance.

4. Project Review and Acceptance

Submitting a request through the website does not create an automatic order, contract, production slot, delivery obligation, or pricing guarantee. Every project is reviewed individually.

5. Quotations and Written Confirmation

Accepted projects move forward only after written confirmation of scope, pricing, payment terms, production requirements, documentation requirements, and delivery terms.

6. Production Coordination

Production is managed through our European network. Buyers do not receive direct access to production resources unless expressly agreed in writing.

7. Product Specifications and Buyer Responsibilities

Buyers are responsible for providing accurate specifications, drawings, CAD files, material requirements, finish requirements, certification needs, and delivery expectations. Production is based on the documentation provided and confirmed in writing.

8. Payments and Deposits

Payments are processed only after written project confirmation. Deposit requirements, refund conditions, and cancellation terms are confirmed per project.

9. Samples

Sample costs, preparation, packaging, and delivery are confirmed before payment. Sample approval does not automatically guarantee production acceptance.

10. Export Preparation and Delivery Coordination

Export preparation, documentation flow, and delivery coordination are handled according to the agreed written project scope. Delivery terms, costs, and responsibilities are confirmed in writing.

11. Documentation and Compliance

Import requirements, customs documentation, compliance obligations, and delivery terms are the buyer's responsibility unless expressly agreed otherwise in writing.

12. Limitation of Scope

Unless expressly agreed in writing, we are not the manufacturer, customs broker, freight forwarder, or legal representative of any third-party supplier.

13. Changes, Cancellations, and Delays

Changes to confirmed orders, cancellations, and production delays are handled according to the written project agreement. Changes must be submitted in writing.

14. Intellectual Property and Uploaded Files

Uploaded drawings, CAD files, specifications, and reference images remain the property of the submitting party. Files are used only for the purpose of the submitted sourcing request.

15. No Retail Sales / No Marketplace

This website is not a marketplace, retail store, or product catalog. Buyers do not purchase products directly from the website.

16. Governing Operator

ColorShield ID LLC is the legal governing operator of KOLOSALES.com. Contact: contact@kolosales.com.